phone Mercury Sable 2009 SYNC Supplement
[x] Cancel search | Manufacturer: MERCURY, Model Year: 2009, Model line: Sable, Model: Mercury Sable 2009Pages: 90, PDF Size: 3.86 MB
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WARNING:Do not wait for 911 Assist to initiate an emergency 
call if you are capable yourself. Dial emergency services
immediately to avoid delayed response time, which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within 5 seconds after the crash, the system or phone may be
damaged or non-functional. 
The cell phone or 911 Assist hardware may become damaged in a 
crash, the vehicle may lose battery power, or the cell phone may 
be thrown from the vehicle, which could prevent operation.
Additionally, not all crashes deploy an airbag or activate the fuel
pump shut-off, which are the criteria to initiate 911 Assist.
WARNING:  Always place cell phone in a secure location to 
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist from functioning
properly. 
In the event of a crash involving the deployment of an airbag or the 
activation of the fuel pump shut-off, SYNC is designed to assist
occupants in attempting to contact emergency services by dialing 911
through the occupant’s paired and connected  Bluetoothenabled cellular 
phone. In the event that a connected cellular phone is damaged or loses
connection to SYNC, SYNC will search for and connect to any available,
previously paired cell phone and continue to place the call to 911. Before
initiating the call, SYNC provides a 10 second window that allows the
driver or passenger to decide whether to cancel the call by pressing and 
holding
on the steering wheel controls or on the audio system.
Before initiating the 911 call for the occupants, SYNC will say the 
following or a similar message: 
“A crash has occurred. SYNC will attempt to place a call to 911. To 
cancel, press and hold the phone button.” 
If the call is not cancelled and a successful call is made, a pre-recorded 
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator. The
pre-recorded message will be similar to the following example: 
“A vehicle crash has been detected that has deployed an airbag or 
activated the fuel pump shut-off in a SYNC equipped vehicle. Please send
assistance. You are now connected with the vehicle occupants.”
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Note:Failure to cancel the call as described above will result in SYNC 
dialing 911. 
Note:  When you are connected to the 911 operator, be prepared to 
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically. 
The following steps are required for the 911 Assist feature to perform 
properly: 
•  SYNC is on and functioning properly at the time of the incident and 
throughout feature activation and use. 
•  SYNC 911 Assist feature is set to ON prior to the incident. 
•  ABluetooth enabled cellular phone is paired and connected to SYNC. 
•  A connected Bluetoothenabled cellular phone has the ability to make 
an outgoing call at the time of the incident. 
•  The vehicle is located in the U.S. or Canada or in a territory in which 
911 is the emergency number.
WARNING:  Unless 911 Assist is previously configured to ON 
prior to a crash, 911 Assist will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash. 
The 911 Assist feature is initially set to OFF. The connected phone must 
be set as the primary phone in order to change the setting. To access the
setting: 
1. Press
to enter PHONE MENU.
2. Scroll repeatedly until 911 ASSIST appears in the radio display. 
3. Press OK to confirm and enter the 911 ASSIST menu.
Note: Before activating, 911 Assist will disclose to emergency 
services that the vehicle has been in a crash involving the
deployment of an airbag or the activation of the fuel pump
shut-off and 911 Assist will be active for any paired and
connected cell phone. If you do not want to disclose this
information, do not activate the feature. 
4. Press
orto toggle between ON/OFF.
5. Press OK when the desired option appears in the radio display. SET 
ON or SET OFF will appear in the radio display as a confirmation. 
For more information, please visit www.SyncMyRide.com.
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VOICE COMMANDS IN MEDIA MODE
WARNING:Driving while distracted can result in loss of vehicle 
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using cell phones, even with voice
commands. The driver’s primary responsibility is the safe operation of
their vehicle. Only use media and other devices not essential to the
driving task when it is safe to do so. 
Voice commands when using the USB port 
When using the USB port, you may say any of the following 
commands:  •  Play all •Play 
•  Pause •What’s playing? 
•  Connections •Play next track 
•  Play previous track •Play next folder
2
• Similar music •Play previous folder2
• Autoplay on •Autoplay off 
•  Repeat off •Repeat on 
•  Shuffle on •Shuffle off 
•  Play genre 
1•Play playlist 
• Play album 
• Play track 
• Search genre 
• Search album 
• Refine artist 
1
Voice commands are not available until indexing is complete.2Voice commands only available in folder mode. For more information, 
refer to  Exploring the USB device later in this chapter. 
Note:  In the above possible commands, “
that it could be the name of any desired group, artist, etc. 
Autoplay:  With this feature ON, SYNC allows you to listen to music 
which has already been randomly indexed during the indexing process.
With this feature OFF, SYNC will not begin to play any of your music 
until all media has all been indexed.
Note:  The larger the number of songs the system has to index, the 
longer indexing will take. Indexing times can vary from device to device.
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Search/Play Genre:You can search for and play a specific genre (type) 
of music. SYNC will search all the data from your indexed music and, if
available, will begin to play that type of music.
Note:  You can only play genres of music which are present in the 
GENRE metadata tags that you have on your digital media player. 
Similar music:  You can tell the system to play music ‘similar’ to what 
you are currently playing from the USB port. SYNC will use the metadata
information of each indexed song to compile a playlist for you. 
Search/play artist/track/album:  You can search for a specific 
artist/track or album from the music SYNC has indexed through the USB
port. 
Refine:  This allows you to ‘refine’ your previous commands. For 
example, if you told SYNC to search and play all music by a certain
artist, you could then tell SYNC to “refine album” and choose a specific
album from the list to view. If you then select ‘Play’, the system will only
play music from that specific album. 
Voice commands while using Line in 
While using the Line in feature (Auxiliary input jack), you may 
speak the following commands: 
•  SYNC •Line in 
•  Bluetooth Audio •Cancel 
•  Phone •Voice settings 
Voice commands when in Bluetooth audio mode 
When in Bluetooth audio mode, you may use the following 
commands:  •  Play •Connections 
•  Pause •Play next track 
•  Play previous track 
Note:  Please refer to your device’s user guide to see if these commands 
are supported for  Bluetoothaudio.
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At any time, you may say these commands: •  SYNC •USB 
•  Help •Bluetooth Audio 
•  Line in •Phone 
•  Voice settings •Read message 
•  Cancel 
Connecting a digital media player to SYNC via the USB port 
Note:  If your digital media player has an ON/OFF switch, ensure that 
the device is ON. 
1. Plug the device into the vehicle’s USB port.
2. Press AUX repeatedly until SYNC USB appears in the radio display.
3. Depending on how many digital media files are on your connected 
device, INDEXING may appear in the radio display until indexing is
complete. You will then be taken to the PLAY MENU. Press OK. 
4. Press
/to cycle through selections of: Play All, Albums, Genres, 
Playlists, Tracks, Explore USB, Similar Music and Return. 
5. When the desired PLAY MENU selection appears in the radio display, 
press OK to build your desired music selection. 
What’s playing? 
At any time while a track is playing, you can press
or VOICE and say, 
“What’s playing?”. SYNC will read the metadata tags of the playing track 
to you (if populated). 
USING YOUR MEDIA MENU 
SELECT SRC (SOURCE) will allow you to select from various possible 
SYNC media sources, such as: USB, BT STEREO or LINE IN (Auxiliary
Input jack). 
To access the SELECT SRC (SOURCE) within the Media section of 
SYNC: 
Note:  To scroll, press
SEEKor/. 
1. Press AUX repeatedly until SYNC appears. 
2. Press MENU to enter the MEDIA MENU.
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Streaming music from your Bluetooth enabled phone 
Note: This is a phone dependent feature. Refer to your phone’s user 
guide for further information on how to stream  Bluetoothaudio. 
SYNC allows you to stream music from your  Bluetoothenabled cellular 
phone to play through SYNC.
To access: 
Note:  To scroll, press
SEEKor/. 
1. Ensure that the desired music is playing on your paired phone and 
your phone is in  Bluetoothaudio streaming mode. 
2. Press AUX repeatedly until SYNC appears.
3. Press MENU. MEDIA MENU will momentarily appear in the radio 
display. 
4. Press OK to access the PLAY MENU.
5. Scroll repeatedly until SELECT SRC (Select source) appears in the 
radio display. 
6. Press OK to confirm.
7. Scroll repeatedly until BT STEREO appears.
8. Press OK to confirm. The radio display will show the name of the 
Bluetooth  enabled cellular phone currently connected to SYNC. MEDIA 
STREAM will appear in the radio display. 
While the music is streaming through your audio system you can also use 
the following functions (if supported by your device): 
Press
SEEKto access the previous/next track. 
Press
to play orto pause the currently playing song. 
If your phone becomes disconnected from the system at any time, 
the display will read BT DISCONNECTED. 
Using Line in (auxiliary input jack) with SYNC 
Your vehicle is equipped with an auxiliary input jack which allows you to 
plug and play your portable music player over the vehicle speakers.
For exact location of your auxiliary input jack, refer to your vehicle’s
Owner’s guide.
To access: 
Note:  To scroll, press
SEEKor/. 
1. Press AUX repeatedly until SYNC appears.
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•DELETE ALL 
•  RETURN 
ADVANCED: 
•  PROMPTS 
•  LANGUAGES 
•  DEFAULTS 
•  MASTER RESET 
•  INSTALL APPLICATION 
•  RETURN 
Refer to the following sections for further information. 
Adding a Bluetooth media device which is in discovery mode 
Note:  This is a speed dependent feature. Your vehicle must be moving 
less than 3 mph (5 km/h) to use this feature. 
Note:  If your phone supports streaming Bluetoothaudio and has already 
been paired with SYNC as a phone, you do not have to go through the
pairing process again. 
Note:  To scroll, press
SEEKor/. 
1. Press AUX repeatedly until SYNC appears. 
2. Press MENU. MEDIA MENU will momentarily appear in the radio 
display. 
3. Press OK to access the PLAY MENU.
4. Scroll repeatedly until SYSTEM SETTINGS appears in the radio 
display. 
5. Press OK to confirm and enter the SYSTEM SETTINGS menu.
6. Scroll until BT DEVICE appears in the radio display. Press OK to 
confirm and enter the BT DEVICE menu. 
7. Scroll until ADD DEVICE appears in the radio display. Press OK to 
confirm. 
8. When FIND SYNC appears in the display, press OK. Follow the 
instructions in your device’s user guide to put your phone into discovery
mode. A six digit PIN will appear in the radio display. 
9. When prompted on your phone’s display, enter the six digit PIN in the 
radio display.
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10. Once pairing is successful, the device name and then CONNECTING 
and then CONNECTED will appear in the radio display. 
You can now change SYNC sources to BT AUDIO and stream music from 
your device. 
Adding a Bluetooth media device which is in discoverable mode 
Note: This is a speed dependent feature. Your vehicle must be moving 
less than 3 mph (5 km/h) to use this feature. 
Note:  If your phone supports streaming Bluetoothaudio and has already 
been paired with SYNC as a phone, you do not have to go through the
pairing process again. 
Note:  Use this process when your device generates the PIN instead of 
SYNC. 
Note:  To scroll, press
SEEKor/. 
1. Press AUX repeatedly until SYNC appears. 
2. Press MENU. MEDIA MENU will momentarily appear in the radio 
display followed by PLAY MENU. 
3. Scroll repeatedly until SYSTEM SETTINGS appears in the radio 
display. 
4. Press OK to confirm and enter the SYSTEM SETTINGS menu.
5. Scroll until BT (BLUETOOTH) DEVICES appears in the display. Press 
OK to confirm and enter the BT DEVICE menu. 
6. Scroll until ADD DEVICE appears in the radio display. Press OK to 
confirm. 
7. When FIND SYNC appears in your radio display, scroll repeatedly until 
FIND DEVICES appears. Press OK to confirm. 
8. After the search for active BT DEVICE is complete, scroll to find the 
desired device. Press OK to confirm. 
9. Refer to your device’s user guide for instructions on how to put your 
device into discoverable mode. When your media device gives you a PIN,
enter that PIN into SYNC using voice commands (or using the 0–9
memory presets on your audio system, if equipped), when prompted. 
10. When you have entered your last digit via voice, say “Enter”.
11. When the process is complete, SYNC will display CONNECTED and 
the name of the device will appear in the radio display. 
You can now change SYNC sources to BT (BLUETOOTH) AUDIO and 
stream music from your device.
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7. Press OK to confirm and enter the ADVANCED menu. 
8. Scroll repeatedly until LANGUAGE appears in the radio display.
9. Press OK to enter the LANGUAGE menu.
10. Scroll repeatedly to cycle through ENGLISH, FRANCAIS and 
ESPANOL. 
11. Press OK when the desired selection appears in the radio display. If 
you have changed the language setting, the display will read UPDATING.
Once the change is complete, SYNC will confirm the change audibly and
in the radio display. SYNC will then take you back to the ADVANCED
menu. 
Returning to the factory defaults 
SYNC allows you to return to the factory defaults settings. This selection 
will not erase your indexed information. If you wish to erase all
information, refer to Performing a master reset. 
Note:  To scroll, press
SEEKor/. 
1. Press AUX repeatedly until SYNC appears. 
2. Press MENU. MEDIA MENU will momentarily appear in the display. 
3. Press OK to access the PLAY MENU.
4. Scroll repeatedly until SYSTEM SETTINGS appears in the radio 
display. 
5. Press OK to confirm and enter the SYSTEM SETTINGS menu.
6. Scroll repeatedly until ADVANCED appears in the radio display.
7. Press OK to confirm and enter the ADVANCED menu.
8. Scroll repeatedly until DEFAULTS appears in the radio display.
9. Press OK. The display will read RESTORE?
10. Press OK to confirm. The display will read RESTORED. SYNC will 
take you back to the ADVANCED SETTINGS menu. 
Performing a master reset 
A master reset allows you to completely erase all information stored in 
SYNC (all phone book, call history and text message information as well
as all paired devices) and return to the factory default settings. 
Note:  Once a mast reset has been completed, you must re-insert your 
USB device to access the contents. 
Note:  To scroll, press
SEEKor/.
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ACCESSING SYNC MEDIA FEATURES THROUGH YOUR DVD 
SYSTEM (IF EQUIPPED)
WARNING: Driving while distracted can result in loss of vehicle 
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using cell phones, even with voice
commands. The driver’s primary responsibility is the safe operation of
their vehicle. Only use cell phones and other devices not essential to
the driving task when it is safe to do so. 
Rear seat passengers can listen to SYNC media sources (USB, BT 
AUDIO, LINE IN) through the DVD system (if equipped).
To access: 
1. Ensure that:
•  The DVD and audio system are ON. See the Family Entertainment 
System section in your Owner’s Guide for more information. 
•  Your digital media playing device is plugged into the USB port or 
SYNC’s Auxiliary input jack (Line in), if desired.
Note:  When accessing media through the USB port, ensure that the 
media device is plugged into the USB port BEFORE pressing the
media button to select USB. If no device is plugged into the USB port,
USB will not appear as an available selection. 
•  Your Bluetooth enabled cellular phone from which you wish to stream 
music is ON and is currently paired to SYNC as a  BluetoothDevice.
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